Cisco UCCE Training In Chennai

Chennai Trainings provides best Cisco UCCE training in Chennai in both Cisco UCCE online training and Cisco UCCE classroom training in Chennai with 100% placement support and real-time work experience. We offer Cisco UCCE courses in Chennai to current and passed out students and working employees and Cisco UCCE corporate training in Chennai. In Chennai Trainings Cisco UCCE course is available on both weekdays and weekend classes in Velachery, Chennai. We provide real-time work experience and projects to the students in the Cisco UCCE training period. Our Cisco UCCE training is like basic to advance level of training in Chennai. Best Cisco UCCE Course is located in Velachery, Chennai.

Cisco UCCE Course In Chennai

We offer best Cisco UCCE course in Chennai for students and job assistance in Chennai Trainings. Learning Cisco UCCE course in Chennai Trainings will bring you up in the career of booming technology. Cisco UCCE training course in Chennai contains real-time examples and practical. We provide Cisco UCCE course with flexible timings for part-time working employees and students in Velachery, Chennai. Chennai Trainings is extensively providing the best Cisco UCCE course in Velachery for those who like to grow themselves by learning this scopeful technology. Contact – 09655 992 993 for best Cisco UCCE training in Chennai.

Cisco UCCE Training Institute In Chennai

Cisco UCCE training institute in Chennai is one of the best place to learn Cisco UCCE course in Chennai Trainings. Cisco UCCE training institute in Chennai will provide online training, classroom training and corporate training in Chennai with qualified trainers. Chennai Training is the best Cisco UCCE training institute in Chennai which provides Cisco UCCE courses and they can handle from basics to expert level of training in Velachery, Chennai. In Cisco UCCE training institute in Chennai have more than 10 years experienced faculty to train the students.

Cisco UCCE Training Centre In Chennai

Are you planning for Cisco UCCE training in Chennai? Chennai Trainings is one of the best Cisco UCCE training center in Chennai and it will be the best choice for learning Cisco UCCE course at an affordable cost. Chennai Trainings is recognized as Best Cisco UCCE training center in Chennai by the students. Our Cisco UCCE training in Chennai faculty has a lot of Real-time experience and well qualified in training the professionals.

Overview of Cisco UCCE Training

UCCE stands for Unified Contact Center Enterprise(Cisco). Cisco Unified Contact Center Enterprise (Unified CCE) is a solution that delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management to contact center agents over an IP network. This course will also provide knowledge on how to use the ICM Script Editor and associated utilities to implement basic routing techniques, routing for transfers, ring-no-answer conditions and Precision Routing. And last, this course provides basic overall knowledge on Cisco Unified Intelligence Center deployments and how to use the reporting interface to access, view, and personalize report templates and dashboards.

Cisco UCCE Salary In Chennai

Cisco UCCE with required competence can expect about a package of 30,000 to 45,000 Which is the average.

Cisco UCCE Course Duration In Chennai

55 Hrs of theoretical and practical sessions.

Cisco UCCE Training Locations In Chennai

Our Cisco UCCE Training centre in Chennai




Tamil Nadu-600042

Chennai Trainings is located in Velachery, Chennai. We are one of the quality Cisco UCCE training centre in Velachery, Chennai. Cisco UCCE course in Chennai is the best course to place in MNC’s. It is the perfect choice for Cisco UCCE certified training in Velachery, Chennai.

Cisco UCCE Course Syllabus In Chennai

Cisco Unified Contact Center Enterprise v10 Foundations

  • Introducing UCCE
  • Unified CCE Components and Architecture
  • UCCE Terms, Routing and Additional Components
  • Accessing UCCE Tools

UCCE Configuration and Scripting

  • Configuration Manager
  • Script Editor Overview
  • Scripting for CVP

Unified CCE Inbound Agent Considerations

  • CTI Options Overview
  • Configuring ICM for Agent Functionality
  • Configuring UCM for Agent Functionality
  • Scripting ICM for Agent Functionality

Unified CCE IVR/VRU Functionality

  • Basic IVR Scripting with Microapps
  • ICM Microapps
  • Cisco Unified ICM Enterprise Scripting Using Microapplications

Additional UCCE Considerations

  • ICM Considerations for Reporting and Monitoring
  • Precision Routing
  • RONA
  • Mobile Agents

Implementing Business Rules

  • Advanced Scripting and Routing
  • ICM Scripting Variables, Expressions, Formulas and Functions
  • Creating an Administrative Script for Time of Day Routing
  • Creating Feature Control Sets and Users
  • Silent Monitoring and Recording

VXML Implementation

  • Basic VXML Functionality
  • Installing and Configuring VXML Solution
  • Basic VXML SQL Database Lookup
  • Exploring Courtesy Callback
  • Agent Greeting

Outbound Options

  • Outbound Options
  • Configuring Outbound Option for Agent and IVR Campaigns

Cisco Unified Intelligence Center Reporting

  • Cisco Unified IC Overview
  • Cisco CUIC Reporting


How Do I Enrol For Cisco UCCE Training At Chennai Trainings?

You can contact at 09655 992 993 or directly walk into our Cisco UCCE training centre in Velachery to join Cisco UCCE course in Chennai

What Will Be The Size Of A Cisco UCCE Training Batch At Chennai Trainings?

We at Chennai trainings Cisco UCCE training in Chennai will give individual attention to students so that they will be able to clarify all the doubts.

How Equipped Are The Cisco UCCE Faculties At Chennai Trainings?

Our Cisco UCCE faculty member is industry expert and has experience in real-time application and more than 10 years of experience.

What Is The Payment Modes Accepted In Chennai Trainings?

Both hot cash and net banking is available on Chennai Training

What Is The Cisco UCCE Course Duration In Chennai Trainings?

Cisco UCCE training in Chennai is 35 Hrs of theoretical and practical sessions.

What Are The Different Mode Of Training In Chennai Trainings?

  • Classroom training
  • One to One training
  • Fast track training
  • Online training
  • Customized training

Cisco UCCE Training Testimonials

thank you for being a UCCE God to this product. I have tried reading books and guides about this solution and finally YOU are the solution to this giant product that is ever evolving. I wish you good health and wealth.

– Charles, Chennai

Really amazing UCCE training!!! Keep up the good work… an excellent course with lab access, from Deployment to Administration. The course was very detailed with step by step guides. thanks to chennai trainings.

– Chandradevi, Chennai

Completed Cisco UCCE here, great experience finished in time well experienced faculty and good management too. I got job in IT on MNC Company. thank to chennai trainings.

– Salim, Chennai


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