Cisco UCCE Training in Chennai

Are you looking for the best Cisco UCCE Training in Chennai?. Our Cisco UCCE Training Institute in Chennai at IntelliMindz will ensure you understand the terminologies and Concepts of UCCE with both Practicals and Theory to get real-time Exposure and understanding in Learning UCCE. We are the best training institutes that offer certificate-oriented UCCE Training in Chennai. Our trainers designed this course for system engineers involved in the day-to-day interaction with the Cisco UCCE product. The capabilities, methods, fault tolerance, installation, and basic troubleshooting options for the UCCE deployment will be covered by the trainees. The UCCE software will be set up, and the UCCE troubleshooting tools will be explored. Get the best Cisco UCCE Training in Chennai, Online Cisco UCCE Training in Chennai. IntelliMindz provides online and offline classes. Contact 9655877577 for more details.

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Upcoming Batch Schedule for Cisco UCCE Training in Chennai

2nd MARCH 2024

Sat (Sat – Sun)

WEEKENDS BATCH

08:00 AM (IST)

(Class 1Hr – 1:30Hrs) / Per Session

10th MARCH 2024

Thu (Mon – Fri)

WEEKDAYS BATCH

08:00 AM (IST)

(Class 1Hr – 1:30Hrs) / Per Session

23rd MARCH 2024

Sat (Sat -Sun)

WEEKENDS BATCH

08:00 AM (IST)

(Class 1Hr – 1:30Hrs) / Per Session

28th MARCH 2024

Thu (Mon – Fri)

WEEKDAYS BATCH

08:00 AM (IST)

(Class 1Hr – 1:30Hrs) / Per Session

Can’t find a batch you were looking for?

Why Cisco UCCE Training?

IntelliMindz is the best IT Training Institute in Chennai, We are providing certification with 100% placements Assistance.

Some of the big-name brands using Cisco UCCE are VERITAS, coforge, wipro, accenture, HCL, IBM, etc.

Cisco UCCE Professionals on average earns. payscale.com - Rs.940k , glassdoor.co.in - Rs 1L - Rs 6L, Indeed.com - $53,087.

Syllabus of Cisco UCCE Training in Chennai

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Course in Chennai will help you understand the UCCE concepts like Introducing UCCE, Unified CCE Component, and Architecture, etc.

Topics:

  • Introducing UCCE
  • Unified CCE Components and Architecture
  • UCCE Terms, Routing, and Additional Components
  • Accessing UCCE Tools

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Certification Course in Chennai will help you understand the UCCE concepts like Configuration Manager, Script Editor Overview, and Scripting for CVP.

Topics:

  • Configuration Manager
  • Script Editor Overview
  • Scripting for CVP

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Certification Training in Chennai will help you understand the UCCE concepts like CTI Options Overview, Configuring ICM for Agent Functionality, etc,

Topics:

  • CTI Options Overview
  • Configuring ICM for Agent Functionality
  • Configuring UCM for Agent Functionality
  • Scripting ICM for Agent Functionality

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Training Institute in Chennai will help you understand the UCCE concepts like Basic IVR Scripting with Micro apps, ICM Micro apps, etc,

Topics:

  • Basic IVR Scripting with Micro apps
  • ICM Micro apps
  • Micro apps for Cisco Unified ICM Enterprise Scripting

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Classes in Chennai will help you understand the Additional UCCE Considerations ICM Considerations for Reporting and Monitoring, Precision Routing, etc,

Topics:

  • ICM Considerations for Reporting and Monitoring
  • Precision Routing
  • RONA
  • Mobile Agents

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Online Course in Chennai will help you understand the ICM Scripting Variables, Expressions, Formulas, and Functions, Creating Feature Control Sets and Users, etc.

Topics:

  • Advanced Scripting and Routing
  • ICM Scripting Variables, Expressions, Formulas, and Functions
  • Time of Day Routing: Creating an Administrative Script
  • Creating Feature Control Sets and Users
  • Silent Monitoring and Recording

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Online Training in Chennai will help you understand the Installing and Configuring VXML Solution, Basic VXML SQL Database Lookup, etc.

Topics:

  • Basic VXML Functionality
  • Installing and Configuring VXML Solution
  • Basic VXML SQL Database Lookup
  • Exploring Courtesy Callback
  • Agent Greeting

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Training in Chennai will help you understand the UCCE concept like Outbound Options and Setting Up Outbound Option for Agents and IVRs Campaigns.

Topics:

  • Outbound Options
  • Setting Up Outbound Option for Agents and IVRs Campaigns

Learning Objectives:

This Module of the IntelliMindz Cisco UCCE Training Institute in Chennai will help you understand the Cisco Unified IC Overview and Cisco CUIC Reporting.

Topics:

  • Cisco Unified IC Overview
  • Cisco CUIC Reporting

Cisco UCCE Corporate Training in Chennai

If you are looking to Train a Group of employees in your organization then contact our Corporate Training Coordinator for more details

Cisco UCCE Certification Training in Chennai

Cisco UCCE Certification Training in Chennai

Cisco UCCE Course Certification is one of the professional credentials which will demonstrate that the candidate has gained in-depth knowledge in Cisco UCCE by using all its applications and platforms. With the real-time experience in projects provided by IntelliMindz Cisco UCCE Course, Our certification states that the student has acquired all the necessary skills to work as a Cisco UCCE. Having our Cisco UCCE Course certificate along with your resume will help you in prioritizing your resume at the of the interview, and also it will open the door to a wide range of opportunities.

Cisco UCCE Training in Chennai at IntelliMindz hones the necessary basics and skill sets that are required for a Cisco UCCE professional under the support and guidance of our real-time experienced professionals. Cisco UCCE  Training in Chennai at IntelliMindz Is provided by experienced professionals who are having over 11+ years of experience in the Cisco UCCE Platform. Our trainers will up-skill your knowledge with the relevant real-time projects in the industry.

Apart from IntelliMindz Cisco UCCE Course Completion Certification, Our Cisco UCCE trainers will guide and support you to learn further by enrolling in advanced courses in Cisco UCCE to clear Global Cisco UCCE Certification exams.

Working on LIVE Project: You will get an opportunity to work on real-time projects.

Flexible Timing: At IntelliMindz you will get Ultimate Flexibility. You can pick the schedule whatever suits you the best.

Affordable Fees: In our training center fees are not only affordable, but you can pay the fees in Installment.

Job Opportunities after completing this course: IT Sectors in India have now witnessed a steady adoption of financial which has automatically raised the demand for skilled and certified Cisco UCCE professionals. So after completing our course you will be having many career opportunities.

Cisco UCCE Training FAQ

Yes, a Demo session will be provided after enrollment to the Cisco UCCE course.

Yes, you can take morning or evening batches as the calendar provided above. If you don’t find any suitable batch then you can request a new batch at your convenient timing. Don’t worry if you miss a session. You can attend this with other live batches.

You can get a video recording of the missed session or you can attend the same session in any other ongoing batches.

At IntelliMindz we have experienced trainers who as trained and placed many students successfully.

Cisco UCCE Professionals on average earns.

payscale.com – Rs.940k,

glassdoor.co.in – Rs 1L – Rs 6L,

Indeed.com – $53,087.

Salary will differ based on your experience.

You can call us @9655877577 to get your queries clarified. We are available 24/7.

Our Cisco UCCE trainers are certified Cisco UCCE Engineers with more than 11 years of live industrial experience.

Cisco UCCE Training Features

Live Instructor-Led Training

You will be taught by an experienced trainer who has trained more than 1500 students

Course Assignments

Assignments will be given to you at end of every session. This will help you to better understand the topics.

Flexible Class Schedule

You can choose the timings that are better suited for Cisco UCCE Training in Chennai.

Certification and Job Assistance

You will be awarded Cisco UCCE Course Completion Certification after the successful completion of our Cisco UCCE Training in Chennai.

Cisco UCCE Training in Chennai Trainer Profile

All mentors at IntelliMindz have years of important industry experience, and they have been effectively functioning as advisors in a similar space, which has made them topic specialists.

  • Training will be provided right from the basics to advanced concepts on Cisco UCCE
  • Our trainers are real-time experienced professionals with more than 11 years of live industrial experience
  • Successfully Trained and placed more than 500 students
  • Will provide guidance on resume preparation and projects
  • They will  provide separate sessions will be given on Project overview and real-time scenarios
  • Individual attention will be given to every participant and the separate session will be given on topics required to them if required
  • Mock interviews will be taken at the end of the training session and FAQ will be provided on relevant Technology
 
 

Student Testimonials

Additional Information for Cisco UCCE Training in Chennai

Cisco UCCE is a multichannel contact center with smart contact routing, call treatment, network-to-desktop laptop telephony integration, and multichannel touch management. It is a single system that integrates multichannel automatic call distributor capability with IP telephony, allowing your company to quickly establish a distributed contact center infrastructure. Cisco UCCE allows inbound and outbound phone applications to be integrated with Internet-based services such as real-time chat, web collaboration, and e-mail. This integration enables a single agent to handle many interactions at the same time, independent of the customer’s chosen communication channel. Cisco offers contact center solutions to manage customer interactions based on practically any contact attribute because each interaction is unique and may require individualized service.

Cisco UCCE Course in Chennai

We offer our learners the opportunity to develop their skill-set in Cisco UCCE with practical-oriented classes through our Cisco UCCE training in Chennai. Also, in this course, our trainers will share some of the most common strategies in Cisco UCCE used in the current industry. The objective of this course is to familiarize course participants with the scope of Cisco UCCE. Learn from Cisco UCCE experts. Leverage our Cisco UCCE Course to hone specific Cisco UCCE skills. Gain insights on the latest strategies and techniques in Cisco UCCE. Get a deep understanding of Cisco UCCE through our elite Cisco UCCE Training!

The major components of Unified CCE:
  • CallRouter
  • Logger
  • Peripheral Gateway
  • The Administration Data
  • Server/Administration Client
FEATURES OF CISCO UCCE:
  • Precise and Intelligent Call Routing
  • Remote Agents
  • Agent Greeting
  • Agent Request
  • Unified Communications
  • Manager Extension
  • Mobility
  • Whisper Announcement
  • Finesse Agent Desktop
Overview of Cisco UCCE:
Unified CCE enables contact centers with up to 22,000 agents to provide proactive and personalized client experiences. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting provides you with the business knowledge you need to improve the effectiveness of your contact center.

Cisco UCCE Training in Chennai

IntelliMindz’s purpose is to transform access to education. Develop Your Cisco UCCE Skills with IntelliMindz. Acquiring Cisco UCCE skills puts you on a flourishing career path. Master the basics of Cisco UCCE with our Cisco UCCE Course in Chennai. This full set of Cisco UCCE training is framed full of real-world examples and practical exercises to help you turn knowledge into action. Improving your Cisco UCCE knowledge can help you find a profession, get promoted, or begin a perfect new career. Use this Cisco UCCE training program as the bridge of your Cisco UCCE career. Start your Cisco UCCE journey today by enrolling in our course and getting certified.

Here is What will be learned:
  • Identify the UCCE solution’s basic components and functionalities
  • Complete a simple UCCE system installation using the available UCCE tools
  • Discuss the processes required to implement agent functionality in a UCCE deployment, including installation and configuration.
  • Install a basic CCE VXML Solution
  • A CCE Outbound Option Campaign must be installed, configured, and run
  • Describe how to support CCE
Who can join the Cisco UCCE Training in Chennai:
  • Freshers
  • Team lead
  • Working professional
  • Freelancers
IntelliMindz’s Cisco UCCE Course will teach by highly skilled and well-experienced professionals. Our Cisco UCCE Training in Chennai has a well-structured course syllabus also provides training sessions for students in their convenient schedules. We are one of the top-most leading Cisco UCCE training institutes in Chennai. Enroll Now in our Cisco UCCE Course in Chennai and contact 9655877577 for more details.

IntelliMindz Chennai,

No. 7/15 Second Floor,

United Colony,

Velachery Rd, Medavakkam, 

Chennai,

Tamil Nadu 600100.

✉ info@intellimindz.com

📞 +91 9655877677 / +91 9655877577

IntelliMindz- Bangalore,

Stage 12,
Outer Ring Rd,
Old Madiwala,
Jay Bheema Nagar,
BTM 1st Stage,
Bengaluru,
Karnataka 560068

✉ info@intellimindz.com

📞 +91 9655877677 / +91 9655877577

IntelliMindz – Coimbatore

54,G.K.S Nagar

Coimbatore,

Tamil Nadu 641035

IntelliMindz-Tirupur,

No.356 1st Floor,

kongu main road,

opp ESS TEE Exports,

Near chinnaswamy ammal school,

1st railway gate ,

Tirupur.

✉ info@intellimindz.com

📞 +91 9655877677 / +91 9655877577

Enquiry Now