Microsoft Dynamics CRM Training In Chennai

Chennai Trainings will provide the best Microsoft Dynamics CRM training in Chennai with 100% placement support and affordable cost. We organize a systematic Microsoft Dynamics CRM course syllabus for the students in both Microsoft Dynamics CRM online training and Microsoft Dynamics CRM classroom training in Chennai. Microsoft Dynamics CRM training in Chennai teaches by experienced certified faculties they provide real-time scenarios and projects in weekdays and weekend classes in Velachery, Chennai. We will provide the best Microsoft Dynamics CRM training in Chennai with expert trainers. Contact 09655 992 993 for more details and Microsoft Dynamics CRM demo class in Chennai.

Microsoft Dynamics CRM Course In Chennai

We offer best Microsoft Dynamics CRM course in Chennai for students and job assistance in Chennai Trainings. We offer Microsoft Dynamics CRM courses in Chennai to current and passed out students and working employees and Microsoft Dynamics CRM corporate training in Chennai. We provide Microsoft Dynamics CRM course with flexible timings for part-time working employees and students in Velachery, Chennai. Learning Microsoft Dynamics CRM course in Chennai Trainings will bring you up in the career of booming technology. Our faculty has 11+ years of experience and handled much corporate training in Chennai, India.

Microsoft Dynamics CRM Training Institute In Chennai

Microsoft Dynamics CRM training institute in Chennai will provide online training, classroom training and corporate training in Chennai with qualified trainers. Chennai Trainings is one of the best Microsoft Dynamics CRM training institute in Chennai Which provides Microsoft Dynamics CRM courses and they can handle from basics to expert level of training in Velachery, Chennai. Our Chennai Trainings instructor guides you with a great example and ideas to explore the knowledge. Microsoft Dynamics CRM training in Chennai provides perfect Hands-on-training and directly connect with real-time environment. We will provide Microsoft Dynamics CRM basic to advance level of training in Chennai to the students.

Microsoft Dynamics CRM Training Centre In Chennai

Microsoft Dynamics CRM training center in Chennai is one of the top training centre in Velachery, Chennai. Chennai Trainings is recognized as Best Microsoft Dynamics CRM training centre in Chennai by the students. In Chennai trainings, Microsoft Dynamics CRM trainers have trained more than 100+ students so far with successful placements. Chennai Trainings is the best choice for learning Microsoft Dynamics CRM course at an affordable cost.

Overview of Microsoft Dynamics CRM Training

Microsoft Dynamics CRM is a client relationship the board programming bundle created through Microsoft, that spends significant time in improving client connections for any organization. it is one of the main business standard CRM programming accessible in advertise. The item centers explicitly around deals, advertising, and client support areas, however Microsoft has been showcasing Dynamics CRM as a XRM stage and has been urging accomplices to utilize its restrictive (.net based) structure to redo it.

Microsoft Dynamics CRM Salary In Chennai

Microsoft Dynamics CRM with required competence can expect about a package of 30,000 to 45,000 Which is the average.

Microsoft Dynamics CRM Course Duration In Chennai

55 Hrs of theoretical and practical sessions.

Microsoft Dynamics CRM Training Locations In Chennai

Our Microsoft Dynamics CRM Training centre in Chennai




Tamil Nadu-600042

Chennai Trainings is located in Velachery, Chennai. We are one of the quality Microsoft Dynamics CRM training centre in Velachery, Chennai. Microsoft Dynamics CRM course in Chennai is the best course to place in MNC’s. It is the perfect choice for Microsoft Dynamics CRM certified training in Velachery, Chennai.

Microsoft Dynamics CRM Course Syllabus In Chennai


  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads

Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses

Analysis, Reporting and Goals

  • Analyzing Marketing Information with Lists, Views and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics

  • Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows and Dialogs

Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists

Sales Order Processing

  • The Microsoft Dynamics CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices

Analysis, Reporting and Goals

  • Analyzing Sales Information with Lists, Views and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards

Service Management in Microsoft Dynamics

  • Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management

Working with Cases in the Case Grid

  • Working with Cases and Contracts
  • Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases

Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles

Working with Teams and Queues

  • Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues

Analysis, Reporting and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service

Service Scheduling in Microsoft Dynamics


  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Cancelling, or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities

Advanced Topics

  • Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements

Microsoft Dynamics Customization and Configuration

  • Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features

Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration

Customizing Microsoft Dynamics CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM?
  • Types of Customizations
  • Types of Customizations – Solutions

Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets

Customizing Entities

  • Entity Concepts
  • Modifying Custom Entities

Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping

Customizing Forms, Views and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms

Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods

Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions

Configuring Solutions

  • Solutions Review
  • Exporting and Importing Unmanaged Solutions
  • Exporting and Importing Managed Solutions


How Do I Enrol For Microsoft Dynamics CRM Training At Chennai Trainings?

You can contact at 09655 992 993 or directly walk into our Microsoft Dynamics CRM training centre in Velachery to join Microsoft Dynamics CRM course in Chennai

What Will Be The Size Of A Microsoft Dynamics CRM Training Batch At Chennai Trainings?

We at Chennai trainings Microsoft Dynamics CRM training in Chennai will give individual attention to students so that they will be able to clarify all the doubts.

How Equipped Are The Microsoft Dynamics CRM Faculties At Chennai Trainings?

Our Microsoft Dynamics CRM faculty member is industry expert and has experience in real-time application and more than 10 years of experience.

What Is The Payment Modes Accepted In Chennai Trainings?

Both hot cash and net banking is available on Chennai Training

What Is The Microsoft Dynamics CRM Course Duration In Chennai Trainings?

Microsoft Dynamics CRM training in Chennai is 35 Hrs of theoretical and practical sessions.

What Are The Different Mode Of Training In Chennai Trainings?

  • Classroom training
  • One to One training
  • Fast track training
  • Online training
  • Customized training

Microsoft Dynamics CRM Training Testimonials

The Java Training is my first course in Training in Chennai, I have got very good learning experience on my java course in this training institute. Great teaching by the trainers and focused on job oriented point of view. Technical classes and  Pratical sessions are so understandable and clearing doubts many times without hesitations. Thanks a lot.


Am Raj, I completed java course in training in Chennai, This Java training institue is a very peaceful environment for learning, Faculties are so knowledge and giving confident teaching. Thanks you sir.

– Raj
I have chosen Java course in training in Chennai, trainer cover all the topics and ideas related to the realtime situations, java trainers have several ideas that are more additional tips for me. I recommended this java course in training in Chennai.

– Peter

Get a custom quote from our project expert trainer!